Office chairs in bits

When I ordered a brand new set of Office chairs to our office I expected that thanks to them working here will be more comfortable to my employees. We really try to make work as easy and as nice as there can be and that is why we try to improve all the time. I am a kind of a boss who listens to his workers and who likes to see different points of view. That is why I like to gather opinions about working conditions in my company. And after some latest talks with my workers I decided to order new office chairs as the old ones we had at our office were not doing their job well. I must say that I was really shocked when a transport truck delivered the new office chairs. Those chairs were all in bits and I was not expecting that. Before I accepted taking them I called the company from whom I ordered the office chairs and they told me that those chairs were supposed to be in one piece. So it turned out that the truck driver did not save those office chairs enough and they were not in bits but they all got broken during the transport. And this deliverer tried to sell me broken office chairs. I hope that he lost his job as I decided to change the deliverer. And no I wait for new office chairs with some fear because I really do not know what would happen next.